Return & Refund Policy

Thank you for shopping at ShopSillyGooseGang.com.

We hope you love what you ordered — but if not, no worries. Here’s everything you need to know about returns:

Right of Withdrawal

As a customer based in the European Economic Area (EEA), you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period will expire 14 days after the day you receive your goods.

To exercise your right of withdrawal, please inform us by sending a clear statement to:

📩 Email: laughcraftsco@gmail.com

Return Conditions for a return to be accepted:

Items must be unused, unworn, and in the same condition that you received them.

Items must be returned in their original packaging.

Please note: Returns are at the cost and responsibility of the customer.

We recommend using a trackable shipping service or purchasing shipping insurance.

Return Address

All returns must be sent to:

📦 Silly Goose Gang

Carrer Ramon y Cajal 2, 2-2

08012 Barcelona

Spain

Refunds

Once your return is received and inspected, we will notify you by email about the status of your refund.

If approved, your refund will be processed using the same payment method you used for the original transaction. Refunds will be issued within 14 days of receiving the returned items.

Shipping costs from the original order will be refunded (standard shipping only; any express or premium shipping costs are non-refundable).

Non-Returnable Items

The following items cannot be returned:

Customized or personalized items.

Items worn, washed, or damaged after delivery.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

📩 Email: laughcraftsco@gmail.com